Submit a request

A brief description of the problem you're having.

Please enter the details of the issue you are having. If you're trying to find a specific person in the app and cannot find them, please be sure to include their names.

Your full legal name as it appears on your housing contract. This helps us to located your account in RoomSync so we can assist.

The name of the community where you'll be living (if you're living in an apartment off-campus) or the name of the school you'll be attending (if you're living on-campus). This should be the name of the place you're using RoomSync to find a roommate for.

The city and state the community is located where you're trying to use RoomSync.

If you're using a computer, please include what browser you're using in your ticket description.

The best number to reach you if we need to call.

Please tell us more about the problem you're having.

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