All articles

← Knowledge Base

  1. Am I guaranteed to get the roommate I chose on RoomSync?

  2. Can I block a user?

  3. Do I need to do anything else after I've matched on RoomSync?

  4. How do I add the app?

  5. How do I add the mobile app?

  6. How do I change cookie settings in Firefox on Mac?

  7. How do I change cookie settings in Firefox on Windows?

  8. How do I change cookie settings in Internet Explorer 8

  9. How do I change cookie settings on Chrome?

  10. How do I change my name on Facebook?

  11. How do I change my name on the app

  12. How do I change my preferences (Residence, Email, About Me, Major, etc.) in the app?

  13. How do I get a passcode or RoomSync ID?

  14. How do I get RoomSync at my school

  15. How do I know if my request has been accepted or rejected?

  16. How do I pin potential roommates?

  17. How do I remove the app?

  18. How do I request a roommate?

  19. How do I search by Facebook interests, housing, or majors?

  20. How do I switch networks?

  21. How do I un-match my roommate?

  22. How do I update my privacy settings to allow other users to message me?

  23. How do I update my profile's interests?

  24. How do I view mutual or common friends?

  25. How long do I have to find my roommate on RoomSync?

  26. How many roommates can I request?

  27. Is it possible to be randomly paired with a roommate?

  28. What are your terms of service?

  29. What do I do if my network isn't on RoomSync?

  30. What do I do if the app is stuck on a set-up page like 'Terms of Service' or 'Gender and Email page'?

  31. What does RoomSync do with my email address?

  32. What happens after I request my roommate?

  33. What happens if I don't have a roommate once the deadline passes?

  34. What if I don't have Facebook?

  35. What if my major isn't listed?

  36. What information from my Facebook profile does RoomSync access?

  37. What internet browsers can I use with RoomSync?

  38. What is a community?

  39. What is RoomSync?

  40. What is suggested roommates based on?

  41. Why can't I message a user?

  42. Why does the mobile web site app say 'undefined'?

  43. Why is the app stuck at a certain part of the registration process?

  44. Why was my 'About Me' section disapproved?

Feedback and Knowledge Base

(thinking…)