All articles ← Knowledge Base Am I guaranteed to get the roommate I chose on RoomSync? Can I block a user? Do I need to do anything else after I've matched on RoomSync? How do I add the app? How do I add the mobile app? How do I change cookie settings in Firefox on Mac? How do I change cookie settings in Firefox on Windows? How do I change cookie settings in Internet Explorer 8 How do I change cookie settings on Chrome? How do I change my name on Facebook? How do I change my name on the app How do I change my preferences (Residence, Email, About Me, Major, etc.) in the app? How do I get a passcode or RoomSync ID? How do I get RoomSync at my school How do I know if my request has been accepted or rejected? How do I pin potential roommates? How do I remove the app? How do I request a roommate? How do I search by Facebook interests, housing, or majors? How do I switch networks? How do I un-match my roommate? How do I update my privacy settings to allow other users to message me? How do I update my profile's interests? How do I view mutual or common friends? How long do I have to find my roommate on RoomSync? How many roommates can I request? Is it possible to be randomly paired with a roommate? What are your terms of service? What do I do if my network isn't on RoomSync? What do I do if the app is stuck on a set-up page like 'Terms of Service' or 'Gender and Email page'? What does RoomSync do with my email address? What happens after I request my roommate? What happens if I don't have a roommate once the deadline passes? What if I don't have Facebook? What if my major isn't listed? What information from my Facebook profile does RoomSync access? What internet browsers can I use with RoomSync? What is a community? What is RoomSync? What is suggested roommates based on? Why can't I message a user? Why does the mobile web site app say 'undefined'? Why is the app stuck at a certain part of the registration process? Why was my 'About Me' section disapproved?