Why can't I find a specific person in RoomSync?

← Using RoomSync
If you already know who you want to be roommates with, you can search for them in RoomSync. The user you search for may not appear in results for the following reasons:
  • The user may have a different name than what you searched, try searching just their last name
  • The user has not yet joined RoomSync
  • The user has signed for a different type of housing contract that is not compatible for you to live with
  • The user is already fully matched in RoomSync and cannot accept more requests
  • The user is a renewing resident and you are a renewing resident
If you and your desired roommate are both renewing residents, email support@roomsync.com and we can assist with matching you together as roommates. If you feel the user should appear in results, please contact us as well and we can help. 


Using RoomSync

  1. Why is there no one new to swipe on my Find tab in RoomSync?
  2. I already joined RoomSync so why am I being asked for a passcode?
  3. Why can't I find a specific person in RoomSync?
  4. How do I know if a roommate request I made was accepted or rejected?
  5. How many roommates can I request?
  6. Am I guaranteed to get the roommate I chose on RoomSync?
  7. Do I need to do anything else after I've matched on RoomSync?
  8. Can I block a user from chatting with me?
  9. How long do I have to find my roommate on RoomSync?
  10. How do I un-match my roommate?
  11. How do I search for a specific roommate?
  12. How do I filter potential roommates by my lifestyle questions, sex, academic major or housing option?
  13. How does 'Like' and 'Skip' work on RoomSync?
  14. How do I request a roommate on RoomSync?
  15. How do I chat with someone on RoomSync?
  16. I received a roommate request e-mail notification but now I don't see the request?
  17. How do I accept a roommate request?

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