Knowledge Base

  1. General 

    1. What happens if I don't match with a roommate on RoomSync?
    2. What does RoomSync do with my email address?
    3. What are your terms of service?
    4. What do I do if my community or university isn't listed on RoomSync?
    5. How do I unlink the RoomSync app from my Facebook account?
  2. Joining RoomSync 

    1. Where do I get a passcode to join RoomSync?
    2. What platforms can I download RoomSync on?
    3. Your RoomSync link has expired
    4. How do I join my community's matching network?
    5. I joined RoomSync and it was working fine but now is asking for a passcode - what happened?
  3. Setting up RoomSync 

    1. How do I change my profile picture?
    2. How do I change my name, email or sex on RoomSync?
    3. How do I setup my RoomSync matching profile?
    4. What if my academic major isn't listed?
    5. What information from my Facebook profile does RoomSync access?
  4. Using RoomSync 

    1. How do I know if a roommate request I made was accepted or rejected?
    2. How many roommates can I request?
    3. Am I guaranteed to get the roommate I chose on RoomSync?
    4. Do I need to do anything else after I've matched on RoomSync?
    5. Can I block a user from chatting with me?
  5. All articles 

    1. Where do I get a passcode to join RoomSync?
    2. What happens if I don't match with a roommate on RoomSync?
    3. How do I know if a roommate request I made was accepted or rejected?
    4. Why did I get an error when I clicked the link to join RoomSync?
    5. How do I change my 'In Common' items in profile?

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