Knowledge Base

  1. General 

    1. What happens if I don't match with a roommate on RoomSync?
    2. What does RoomSync do with my email address?
    3. What are your terms of service?
    4. What do I do if my community or university isn't listed on RoomSync?
    5. How do I unlink the RoomSync app from my Facebook account?
  2. Joining RoomSync 

    1. Where do I get a passcode to join RoomSync?
    2. What platforms can I download RoomSync on?
    3. Your RoomSync link has expired
    4. How do I join my community's matching network?
    5. I joined RoomSync and it was working fine but now is asking for a passcode - what happened?
  3. Setting up RoomSync 

    1. How do I change my name, email or sex on RoomSync?
    2. How do I setup my RoomSync matching profile?
    3. How do I add social accounts to my profile?
    4. What if my academic major isn't listed?
    5. What information from my Facebook profile does RoomSync access?
  4. Using RoomSync 

    1. Why aren't there more user cards to swipe on my Find tab?
    2. I already joined RoomSync so why am I being asked for a passcode?
    3. Why can't I find a specific person in RoomSync?
    4. How do I know if a roommate request I made was accepted or rejected?
    5. How many roommates can I request?
  5. All articles 

    1. Where do I get a passcode to join RoomSync?
    2. What happens if I don't match with a roommate on RoomSync?
    3. Why did I get an error when I clicked the link to join RoomSync?
    4. How do I change my 'In Common' items in profile?
    5. Why aren't there more user cards to swipe on my Find tab?

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